Petrakis Holdings mission is to provide value-added services to its customers, including information and training.

Since founded year 1997, Petrakis Holdings has become one of the most important medical equipment suppliers in Cyprus. The success factors have been the experience of the market and close co-operation with the customers showing the direction for the fast growth of the company.

The Petrakis Holdings Group Service Concept lies on two cornerstones: personal service through telesales and a contact centre, and visits by specialised representatives. It also develops new contact channels, like ordering via the Internet.

Reliable customer service, continuous improvement of sales processes and close collaboration with the medical professionals will be guiding the development of Petrakis Holdings Group companies as well in the future.